Getting to Bitter End
Bitter End is accessible only by water, and the most commonly used method to get to the resort is via the North Sound Express ferry that operates between the Beef Island Airport on Tortola and Bitter End's dock. An alternative route to BEYC would be to fly into the Virgin Gorda Airport and take Potter's Taxi to Gun Creek, where you can take a 5-minute ferry ride directly to Bitter End's dock. This season, seaplane service from St. Thomas Airport directly into North Sound is becoming yet another popular option. And at the dock at BEYC, a cool towel, cold beverage and warm smiles await your arrival!
We recommend booking to Tortola's Beef Island airport (booking code = EIS) and connecting with the North Sound Express (NSX), high-speed ferry for a 30-minute scenic trip direct to Bitter End.
Ferry transfers are $40 per person each way. Children ages 6-12 are $20 per person each way, and children 5 and under receive complimentary transfers with the Classic Package. Schedule is subject to change. Late departures are available for arrivals after 8:30 PM; early departures from Bitter End to the airport are available for guests who need to leave the resort before 6:45 am. For late arrivals and early departures, there is a $40 surcharge per person for guests who have booked the Classic Package or American Plan stay (for guests who have booked other types of stays, including the Bed & Breakfast Special, please contact the Reservations and Information Office for the private ferry transfer fee). Please call in advance. Bitter End: 284-494-2746 or NSX at the Airport: 284-495-2138.
If you book to the Virgin Gorda Airport (booking code = VIJ), Potter's Taxi will pick you up at the airport. The same transfer fee applies. Virgin Gorda Airport closes at dusk.
The Gun Creek Ferry
The Gun Creek Ferry runs between Bitter End and Gun Creek, every day. It is a complimentary 5 minute ferry ride. From Gun Creek you can take a taxi to The Baths, or into Spanish Town, or meet the driver for a guided tour of Virgin Gorda.
The ferry departs Gun Creek to go to Bitter End nearly every hour on the half-hour from 6:30 am to 10:30 pm. There is no ferry service at 10:30 am, 1:30 pm and 8:30 pm. To take a ferry at 11:30 pm, please confirm the boat's departure with the captain by 10:30 pm.
The ferry departs Bitter End to go to Gun Creek nearly every hour on the hour from 7 am to 11 pm. There is no ferry service at 10 am, 1 pm and 8 pm. To take a ferry at midnight, please confirm the boat's departure with the captain by 11 pm.
Getting to the British Virgin Islands
The most direct ways to get to Bitter End are to fly into Tortola or St. Thomas. Major carriers to the region include American, United, Continental, JetBlue, Spirit and Northwest, Air Canada, as well as new 2015/16 service from Scandinavia via Norwegian Air, and can be connected with inter-island flights or ferries, as listed below. While flying to Tortola is the most direct route, it is also possible to get to Bitter End via St Thomas, St. Martin, St. Kitts and Antigua.
Once you arrive at Beef Island or Trellis Bay on Tortola, the North Sound Express will bring you directly to Bitter End; if you arrive on Virgin Gorda, we can arrange for Potter's Taxi to meet you and connect you with the Gun Creek Ferry that is just a five-minute boat ride to Bitter End. If you arrive by seaplane, the Bitter End launch will take you ashore from the seaplane dock, situated in the mooring field. Please contact us for more information: 800-872-2392; 312-506-6205; or by email.
For all inquiries that relate to either airport's services, please call the BVI Port Authority at 284-494-3435, and they will direct you to the right department.
What to Pack
The Essentials: Sunscreen, sunglasses, a hat, a windbreaker, bug spray, mask and snorkel, aqua socks and any prescription medication are strongly recommended. Should you forget anything, Bitter End Outfitters has all of these sundries and the gear available (except the prescriptions, which we are unable to provide or refill).
Jackets, ties, and slacks are NOT required at dinner at Bitter End. However, cover-ups are required at all times and running shorts, tank tops, bathing suits, and bare feet are not acceptable in the Clubhouse Steak and Seafood Grille or the English Carvery.
Please be sure that we have your flight information at least two weeks prior to your arrival so that we can arrange for your transfer on the North Sound Express ferry.
Typical Weather Conditions
Year round, the temperature ranges from the mid 80s during the day to mid 70s at night. Steady breezes keep the island balmy and cool, and the Caribbean current keeps the ocean warm.
All visitors to the Caribbean, including those from the United States and Canada, need to carry a valid passport for entry into, and departure out of, the British Virgin Islands.
Visitors from some countries may also require a visa for entry. If in doubt about the necessity of a visa, contact the nearest BVI Tourist Board Office, the nearest British Embassy, or the Chief Immigration Officer, Immigration Department, BVI Government at (284) 494-3471 or (284) 468-3701 (ext. 2538).
If you plan to exit and then re-enter the British Virgin Islands during your sailing vacation, please be certain to follow the proper procedures for clearing your yacht and crew with both BVI Customs and Immigration.
Hours of Operation
Monday through Friday 8:30am to 4:30pm and Saturday 8:30am to 12:30pm. Closed Sundays and on BVI public holidays. After-hours clearing may be arranged in advance; additional fees will apply. Call Customs at (284) 494-3475 and Immigration at (284) 494-3701 (ext. 2538) to make after-hours arrangements.
BVI Cruising Tax/Permits
A cruising permit is required for all boats cruising in the British Virgin Islands. If you have chartered a boat in the BVI, the charter company should be able to provide you with the necessary information and/or permits. If you have any further questions regarding current cruising permit requirements, contact your charter company or the British Virgin Islands Customs Department at (284) 494-3475 or (284) 468-3701 (ext. 2533).
Safety deposit boxes are available at the Cashiers Office.